For over 35 years, Black Box Network Services has been delivering innovative, reliable communications solutions to the hospitality industry. With the broadest portfolio of products and proven experience implementing leading voice communications solutions, Black Box can design, implement and maintain a voice communications system that will meet your needs today and prepare you for the future. Our communications solutions include:
For your staff
How well your staff can respond to guests’ needs can directly impact your guest experience. Make sure your staff members have access to the information they need, when they need it.
Innovative solutions like unified communications and collaboration, and mobility can help your staff members efficiently manage their daily tasks and messages including voice mail, fax and e-mail so that they have more time to deliver a high-quality customer experience. We have years of experience designing and implementing state-of-the-art call centres, helping your staff improve customer communications and respond to customer service needs with greater value, whilst still reducing costs.
For your guests
Your guests, current and future, are the most important people to your organisation. Leverage today’s technology to help ensure you are delivering the kind of experience your guests expect
Black Box is a global leader in data infrastructure. From traditional structured cabling to the latest in wireless, point-to-point access, Black Box has experience building and delivering it all. We deliver start-to-finish services for new installations and system upgrades for one site or thousands of sites.
Whether you’re building a new property or need to upgrade your existing infrastructure. Black Box is the only provider you need for your cabling projects. All your properties will receive high-quality design, consistent workmanship and proven equipment. We deliver:
Digital Signage keeps guests informed of events, amenities, or important guest-related messages. With dynamic video capabilities and easy-to-use implementation and management, Black Box digital signage solutions are a cost-effective way to add value to your guest experience.
The guest’s room contributes the most towards their opinion of your hotel. As such it should completely differentiate your hotel from others. Black Box can help you create a memorable, comfortable and highly personal experience your guests will want to enjoy again on future trips, including: